This Privacy Policy explains how Eve Energy handles personal and business information submitted through this website. The site is designed for renewable energy buyers, developers, EPC firms, distributors, and technical partners who request information about Batteries & Energy Storage Systems. We collect only the information needed to answer inquiries, prepare product discussions, route technical questions, and maintain a reasonable business record of communication.
When you submit a form, we may collect your name, email address, phone number, company name, country or region, project type, and message content. You may also provide technical details such as usable capacity target, voltage range, installation environment, storage application, shipment region, or communication interface. Server logs may record basic technical data such as browser type, device information, referring page, and approximate access time to help maintain website reliability and security.
Information is used to respond to your request, prepare a relevant storage product discussion, coordinate internal engineering or commercial review, improve website content, and comply with legal obligations. We do not treat a website inquiry as permission to publish your project details. If confidential information is required, request a separate confidentiality agreement before sending sensitive drawings, customer names, commercial terms, or site data.
Eve Energy may share inquiry information with internal sales, engineering, logistics, service, or compliance staff, and with trusted service providers who support website hosting or communication. We do not sell submitted contact information. Records are retained for as long as needed to handle the inquiry, maintain business records, meet legal requirements, and support future project communication unless deletion is required by applicable law.
You may request correction, update, or deletion of contact information by contacting us through the website. Some records may be retained when required for legal, security, or transaction purposes. If you no longer want business communication, you can ask us to stop non-essential follow-up.